Playa del Carmen Postal Service

The Playa del Carmen postal service is pretty dismal, particularly if you want to send or receive mail internationally. Strangely, you can always rely on the electricity bill arriving on time!

There is one post office in Playa del Carmen, on Calle 2 near Avenida 20. It is a grimy room which will accept your parcels/ documents, and charge an exorbitant amount for not being able to guarantee their arrival. Also, they do not sell stamps, envelopes, boxes or anything else to wrap a parcel.

Scared at the post office (and no, I  didn’t end up sending my package…)

As you can probably tell, this is a bit of a sore point for me! It’s probably my biggest complaint about the country and so I would not advise sending anything of value via the Mexican postal system.

DHL, Fedex and UPS are of course available, and there is a DHL office on 20th Avenue near Calle 10, in front of the ‘other’ ADO bus station.

There is an agent of DHL, Fedex and UPS on 10th Avenue, near Calle 14.

Update: We were very surprised to receive a parcel sent from the US via USPS registered with a tracking number. It took around three weeks, but the tracking was updated on the website and it arrived at the post office safely. We were pleasantly surprised but I still hesitate to recommend sending anything of value.


Playa del Carmen Postal Service — 2 Comments

  1. Hi Sarah,

    How’s it going? You were at the class with Gurmukh that I went to recently. I knew I recognized you from somewhere! I read your blog a bunch before moving over here 4 months ago :-) Thanks for all the valuable info. I heard from Jeannie that you have a class on Saturdays at 11am at Palapa Suuk? I used to do ecstatic dance and it sounds right up my alley. Anyway, do you have anymore news on this postal issue? I would love to order a few things for myself from some American companies and have no idea what to do. Do I get a box at the post office? Should I only have things sent through Fed Ex or something? Thanks very much, have an awesome week!

    • Hi Tatiana! Oh that’s so cool! Yes, yes, yes, I hold a divine dance session for women at Palapa Suuk on Saturdays at 11 – it’s a lot of fun, come along! Check out Estafeta – they seem to be the best for postal in this area and have an office in Playa on the highway! Hope to meet you soon xxx

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